Refund & Returns Policy

Company: Better Lifestyle Pty Ltd (ACN 135 728 433), trading as CommuniTea™

Our Guarantee

  • 30-Day Money-Back Guarantee: If you are not satisfied with your purchase for any reason, we will refund you within 30 days — no questions asked.
  • Damaged or Unusable Goods: If your product arrives broken, spoiled, or otherwise unusable, we will send you a replacement at no additional cost.
  • Freight Costs: Under the Australian Consumer Law, customers may be required to cover return freight.
    At CommuniTea, we waive this requirement — we cover both return and replacement freight for your peace of mind.
  • Refund Processing: Refunds are always processed via the original payment method.

How to initiate a return: Please contact us at [insert customer service email] with your order details.

Disclaimer

  • Fundraising Contributions: Campaign funds are support payments and are not tax-deductible donations.
  • Campaign Outcomes: CommuniTea does not guarantee the success or results of any fundraising campaign.
  • Food Safety: All products are packaged in accordance with Australian food safety standards. Customers are responsible for checking ingredient and allergen information before consumption.
  • Health Advice: CommuniTea does not provide medical, dietary, or nutritional advice. Please consult a qualified professional for guidance on health-related matters.